Using and Reading Body Language as a Sales Tool eLearning course
£24.99
Description
This online eLearning course provides 6-hours of Professional Development – with a certificate of completion provided at the end of the learning experience.
About the ‘Reading Body Language as a Sales Tool’ online training
Body language can make or break our efforts to establish long, trusting relationships.
Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. Understanding what signals you are sending, as well as being able to read the signals that your clients send, is an essential skill in sales and throughout our lives.
What is your body language saying about you?
Find out in this course!
Learning Objectives
- Apply your knowledge of body language to improve communication
- Understand the impact of space in a conversation
- Understand the nuances of body language from a range of areas including your face, hands, arms, legs, and posture
- Use mirroring and matching techniques to build rapport
- Shake hands with confidence
- Dress for success
Trusted by:
Course Outline
1. Course Overview
2. Body Language
Making the Grade
Looking into Ourselves
3. Give Me Some Space!
4. What’s Your Face Saying?
Your Face is the Base
The Eyes Have It
5. What’s Your Body Saying?
Speaking with your Hands
Getting a Leg Up
Tools of the Trade
6. Pre-Assignment Review
7. Mirroring and Leading
Creating Relationships
Matching and Mirroring
Pacing and Leading
8. Monitoring Your Posture
9. Dressing Up
What Should I Wear?
Things to Consider
10. Shaking Hands
11. How Are You Doing?
12. Personal Action Plan
13. Recommended Reading List
14. Post-Course Assessment
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